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Post by gmskulls on Apr 10, 2014 20:32:25 GMT
We are currently experiencing some issues with logon, with some players not being able to access the game at certain times. This is because of a good problem: lots of people are enjoying the game!
Thank you for all the support, the team is looking at improving the situation right now.
Sorry for the inconvenience, we will try to fix it soon.
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Post by dbuck2001 on May 17, 2014 0:56:38 GMT
This is what it says, I know both are correct
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Post by dbuck2001 on May 18, 2014 17:16:22 GMT
Still not letting me log in...
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Post by gmskulls on May 18, 2014 20:34:34 GMT
Hi dbuck,
Could you PM us the password you want to use along with your username? We can reset it for you.
For security reasons, could you provide as much as details to these questions:
1. when did you last login 2. what is your max updated weapon/ship 3. what highest mission have you completed 4. do you have any DM on account, if so how much
Thanks and look forward to your reply
Sincerely GM
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Post by dbuck2001 on May 24, 2014 10:04:25 GMT
I thought I emailed you that, did you get it?
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Post by gmskulls on May 25, 2014 21:23:50 GMT
Hi Dbuck, I didt get your email for some reason... our email is info@barbily.com; but I have received your PM, we will look into it for you asap.
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Post by Meathead595 on Jun 8, 2014 10:25:17 GMT
We are currently experiencing some issues with logon, with some players not being able to access the game at certain times. This is because of a good problem: lots of people are enjoying the game!Thank you for all the support, the team is looking at improving the situation right now. Sorry for the inconvenience, we will try to fix it soon.
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Post by Meathead595 on Jun 8, 2014 10:26:25 GMT
Mine is saying can't connect to server, yet my internet Is FULL bars, help please
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Post by gmskulls on Jun 8, 2014 11:29:20 GMT
The connection issue has now been solved. Sorry for the inconvenience.
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Post by beifang on Jun 10, 2014 10:12:43 GMT
We are currently experiencing some issues with logon, with some players not being able to access the game at certain times. This is because of a good problem: lots of people are enjoying the game!Thank you for all the support, the team is looking at improving the situation right now. Sorry for the inconvenience, we will try to fix it soon.
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Post by fredy on Jun 20, 2014 13:05:32 GMT
hi today 20-juny i can not login to my account
- fredy - SO: android - galaxy tab 3 thanks.
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Post by gmskulls on Jun 21, 2014 8:37:54 GMT
Hi Fredy,
We will check it asap.
Thank you for letting us know.
GM
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Post by smrodowayno on Jun 26, 2014 10:45:07 GMT
Can't access my oryginal character (smrodowayno), so created new one (orelekkarelek). Now can't login to both. Little help?..
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Post by gmskulls on Jun 27, 2014 7:18:39 GMT
Can't access my oryginal character (smrodowayno), so created new one (orelekkarelek). Now can't login to both. Little help?.. Hi Smrodowayno, Could you please provide some details: - what device are you playing on? IOS or Android? - When did you last login? For security reasons, could you provide as much information as possible: - what is your highest unlock - what missions have you completed - any dark matter on your account? We will look into it for you asap. Sincerely GM
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bobb
New Member
Posts: 1
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Post by bobb on Jul 11, 2014 18:14:44 GMT
I have been unable to login for days now, pls help. All I get is a timeout message!
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