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Post by Vandool on May 7, 2014 1:54:05 GMT
The pixilated battle screen still happens once in a while. The bigger issue is the one freddy is talking about. Every time I go to update any ships the game crashes and I have to start it again. Very annoying and I haven't been able to update anything for a couple of days now...
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Post by gmskulls on May 8, 2014 7:14:03 GMT
Hi Vandool,
Thank you for your feedback.
We are aware of this issue, and will look into it promptly.
Could you please provide your username, so we may take a look at your account.
Sincerely GM
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Post by gmskulls on May 8, 2014 7:49:16 GMT
sorry but sometimes the map are good and other are bad, something about cubes background map is bad. Hi Fredy, Could you email us a screenshot about the background? We seem to unable to reproduce this error. Our support email address: info@barbily.com Thanks GM
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Post by Vandool on May 8, 2014 13:09:23 GMT
Hi there,
sorry, my username is Scowl. Thanks.
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Post by fredy on May 9, 2014 16:42:56 GMT
ok i sent the screens
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Post by Vandool on May 14, 2014 18:18:56 GMT
Hi there,
still having the problem where I get kicked out every time I go to the update screen to update any ships. Just wondering what is happening with this. I am slowly losing my ability to compete with others at my level because of this. Thanks.
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Post by gmskulls on May 15, 2014 17:07:04 GMT
Hi there,
still having the problem where I get kicked out every time I go to the update screen to update any ships. Just wondering what is happening with this. I am slowly losing my ability to compete with others at my level because of this. Thanks. Hi Vandool, We have checked your account, but can't find this issue on our devices. Would you be able to create a new account, and see if this issue still exist? If it works with the new account, please leave us your new account details (PM me) and we will transfer your old account to the new account. Thanks GM
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Post by Vandool on May 16, 2014 15:00:31 GMT
Hi there,
I can do that. If the new account doesn't work will I still be able to access my progress in the old account? Thanks.
- V
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Post by gmskulls on May 16, 2014 21:13:28 GMT
Hi there,
I can do that. If the new account doesn't work will I still be able to access my progress in the old account? Thanks.
- V Yes, won't be a problem. Just click on login with existing account on the login page
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Post by fredy on May 28, 2014 10:59:05 GMT
hi the game have the same bug: - sometimes combat bad background - the game crashed in weapons screen, sometimes when press tactical retreat and after one or two fight -
i test it with another accoun (pruba) happend the same i can not begin a combat becouse the game crash.
bye
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Post by gmskulls on May 28, 2014 12:48:49 GMT
hi the game have the same bug: - sometimes combat bad background - the game crashed in weapons screen, sometimes when press tactical retreat and after one or two fight - i test it with another accoun (pruba) happend the same i can not begin a combat becouse the game crash. bye Hi Fredy, Thank you for the feedback. We have tested your account on our device, but can't reproduce any of these errors. We will continue to identify what is causing this, and will keep you and others posted on this forum. Sincerely GM
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Post by gmskulls on May 28, 2014 13:10:11 GMT
hi the game have the same bug: - sometimes combat bad background - the game crashed in weapons screen, sometimes when press tactical retreat and after one or two fight - i test it with another accoun (pruba) happend the same i can not begin a combat becouse the game crash. bye Hi Fredy, While we are identifying the cause, we can send you the old version, and see if it still breaks? If so, could you PM me your email address. Sincerely GM
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Post by Nettiedog on Jun 13, 2014 12:40:57 GMT
Im on the ipod 4, im having a similar problem, if it could be fixed i would be able to play, also, it loads every once in a while and if i get to where you make a password for your account, that crashes it Im new at this game
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Post by Nettiedog on Jun 13, 2014 15:33:15 GMT
Im on the ipod 4, im having a similar problem, if it could be fixed i would be able to play, also, it loads every once in a while and if i get to where you make a password for your account, that crashes it Im new at this game It also happens when i type letters in, the game seems to just be really unstable, it crashes from small things ?
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