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Post by ezkill on Mar 5, 2014 14:10:04 GMT
I've bought dark matter a couple times now. The first time I got neither a receipt or my dark matter. Second time... I got both the receipt and my dark matter as I should. My third attempt however I got my receipt saying you received payment, but an hour later I still have not received my dark matter. Will I get it at some point?
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Post by gmskulls on Mar 5, 2014 21:18:20 GMT
Hello ezkill, what device are you running StarPigs on. The dark matter should appear in your account immediately after purchase. The game will re-open and the dark matter should start coming in.
Also, what is your account name.
Thanks.
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Post by ezkill on Mar 7, 2014 6:02:39 GMT
My account name is ezkill. Today I also tried purchasing the extra daily exp gain and after i completed my order, the game said purchase canceled... however I got a billing receipt saying you have received payment. And I don't see any way to confirm if I have received that bonus or not. I know the option to purchase it is still there so I'm assuming I was billed but did not get it. I feel like I need to pay twice for everything I get.
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Post by ezkill on Mar 7, 2014 6:03:34 GMT
Oh and I am running star pigs on a droid razor-m
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Post by ezkill on Mar 7, 2014 6:06:32 GMT
I feel like this forum is an innapropriate place to discuss this topic but I could find no other way to submit a help ticket, so to speak, or contact the developers.
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Post by gmskulls on Mar 8, 2014 22:44:34 GMT
Hello ezkill, I've sent you a private message. Look at the messages tab at the top of this page.
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Post by Grimmjaw on Mar 31, 2014 22:20:53 GMT
I am also not receiving gark matter after quest missions nor am i getting it from pvp, considering bdark matter is a necessity to progress in game,this should not happen.. I have done too many pve to try and progress but now i cant get special cards nor upgrade my ships please fix this problem otherwisevthe game rating will be changed by me and i will
also delete the game
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Post by gmskulls on Apr 4, 2014 13:48:00 GMT
Hi Grimmjaw,
Sounds like you have found some strange issues we haven't already known. I will let the dev know and they will look into this for you.
Sincerely
GM
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Post by dbuck2001 on May 15, 2014 7:22:59 GMT
I am using an iPad and have tried many times over many days to try to purchase the starter pack, but never get a receipt or receive it???
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Post by gmskulls on May 15, 2014 15:10:06 GMT
I am using an iPad and have tried many times over many days to try to purchase the starter pack, but never get a receipt or receive it??? Hello Dbuck2001, There was a purchase issue for the last IOS version update. A fixed version is now available to download from the apple store. Please PM me your username and purchase details, we will send the DM to you ASAP. Sincerely apologise for the inconveniences GM |
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Post by dbuck2001 on May 16, 2014 14:44:47 GMT
Can't get on the game anymore, says username or pass wrong. username is dbuck2001
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Post by gmskulls on May 16, 2014 21:17:15 GMT
Can't get on the game anymore, says username or pass wrong. username is dbuck2001 Could you provide us some answers for security reasons 1. When did you last access your account? 2. What's the highest ship/ weapon you have unlocked? 3. What mission have you completed? 4. Do you have any DM on your account? Please try to answer as many as possible, PM us here with the password you want to reset to. Look forward to hearing from you soon Sincerely GM |
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