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Post by bbmagill on May 30, 2014 22:17:13 GMT
I bought the $19.99 package of 200 dark matter, but never received it. I have waited over 3 hours now, but it's still not here.
thanks in advance for fixing this!
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Post by gmskulls on May 31, 2014 12:56:44 GMT
I bought the $19.99 package of 200 dark matter, but never received it. I have waited over 3 hours now, but it's still not here. thanks in advance for fixing this! Hi bbmagill, Sorry for the issue. Could you provide some details: Your username: Your device: When did you purchase it? We will resolve it for you ASAP. Sincerely GM |
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Post by gmskulls on Jun 1, 2014 20:32:49 GMT
Hello bbmagill, We are having trouble finding the payment on our system. Can you send a copy of the itunes receipt you would have received with the purchase. Thankyou.
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Post by bbmagill on Jun 2, 2014 0:09:18 GMT
I already deleted it before there was a problem. I never keep those. Sorry about that...
Woops
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Post by bbmagill on Aug 28, 2014 13:57:08 GMT
So are your ever going to refund me or give me what I payed for?
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mazxx
New Member
Posts: 8 
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Post by mazxx on Aug 28, 2014 17:39:19 GMT
If you want a refund you'd kinda need the receipt or prove you bought it... Just log into iTunes and go to purchase history, you can go back as far as you like on the receipts, I've known people on diff games to get a refund from purchases adding up to 11-13 months total.
Or log into iTunes and purchase history and click the "issue with purchase" on the receipt and get your refund from iTunes and skip the middle hassle
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