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Post by gmskulls on Sept 22, 2013 18:58:28 GMT
The issue causing some players to be unable to logon has finally been identified and will be fixed in the next 24 hours. There will be server downtime while the fix is uploaded. This thread will be updated one the fix is online.
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Post by gmskulls on Sept 23, 2013 21:59:58 GMT
An update that fixes the logon issues numerous players have been having is now live. It was caused by hiring, fighting or being attacked by a small selection of players.
On another note, we submitted a new update to Apple over a month ago, and it came back rejected. A new version was submitted on Friday 20th and we hope it will be approved soon for the various bug fixes to go up.
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Jk_knightwolf@msn.com
Guest
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Post by Jk_knightwolf@msn.com on Dec 22, 2013 3:10:03 GMT
The game is rejecting my account password.
Kirk007
Is my game name please help
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Post by gmskulls on Dec 31, 2013 22:48:16 GMT
The game is rejecting my account password. Kirk007 Is my game name please help Hi Kirk007, for security reason, could you answer a few questions: 1. when did you last successfully login the game 2. what missions have you completed 3. what's the most powerful ship in your fleet And please PM me the password you want to change to
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Post by firebug029 on Jan 5, 2014 15:34:35 GMT
Game keeps messing up, every time I play it forces the application to close mid battle taking all of my resources, not letting me finish the battle and get the xp or resources. This has happened EVERY time I attack, and I have spent money on your game to get dark matter which makes this more frustrating. Please get it together.
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Post by gmskulls on Jan 5, 2014 20:08:39 GMT
Game keeps messing up, every time I play it forces the application to close mid battle taking all of my resources, not letting me finish the battle and get the xp or resources. This has happened EVERY time I attack, and I have spent money on your game to get dark matter which makes this more frustrating. Please get it together. Hi Firebug, Sorry to hear this issue. Could you provide a little more info: 1: your ign(account name/ user name) 2: what device are you playing on 3: what OS is it Thank you GMSkulls
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Post by firebug029 on Jan 5, 2014 21:42:29 GMT
User name is dheeznuhhtz, playing on an iPad mini running iOS 7.0.4. Tried to uninstall and re download but now the game isn't showing up on my device. Added it to my iPhone today and I'm not having issues on that. I was just getting frustrated with the 3 days worth of lost resources and technical issues with what is an otherwise awesome game.
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Post by Deaf Phantom on Feb 1, 2014 19:49:46 GMT
I have issue with Longest Connection. I play with the tablet. Everything is fine. Suddenly, Login didnt working at all. Fix this issue Please. I spend ton money on it. Its important
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Post by gimlet on Feb 1, 2014 20:33:13 GMT
I have been unable to log in since 6 AM this morning Eastern time. The game is great but we need to fix this login problem. By the way firebug I'm enjoying our little battles
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Post by Deaf Phantom on Feb 1, 2014 22:20:56 GMT
Do you have any idea what causes this?
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Post by gimlet on Feb 1, 2014 22:52:55 GMT
Server reboot
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Post by Deaf Phantom on Feb 2, 2014 1:25:30 GMT
I still unable login my account today since morning. Admin
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Post by gimlet on Feb 2, 2014 3:30:27 GMT
So skulls any word on what's happening?
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Post by fredy on Feb 2, 2014 3:50:05 GMT
hi i have the same problem i have alliances battle and other combats pending and i can not go into the game what happend? bye
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Post by gmskulls on Feb 3, 2014 12:38:03 GMT
Hello everyone,
Sorry about the the issue.
The game server was down but it is restored now. You should be able to login now.
If there is still issue with login, please leave us a message here with the following information:
- your username - you device and OS - have you updated the game to the latest version? - when did you last login? (approximately)
Sincerely GMSkulls
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